FAQ

The test can be done at your own home and by you since the instructions are very easy! The sample collection kit includes mouth swabs and simple instructions to help guide you. We will also provide video instructions if you prefer a visual guide instead. You can also have your swab samples taken in our office: DNA Solutions Philippines, 64 Scout Gandia Brgy, Quezon City

Currently, we accept payment through GCash, Maya, and Bank Payments (BPI, BDO, RCBC, MetroBank)

Samples are sent to our partner laboratory in the US. DDC, our partner lab, has the highest number of accreditations Accreditations: AABB, ANAB ISO/IEC 17025, College of American Pathologists (CAP), New York State Department of Health (NYSDOH), Clinical Laboratory Improvement Amendments (CLIA), Standards Council of Canada (SCC), National Association of Testing Authorities, Australia (NATA), Ministry of Justice, ISO 9001

No. The genetic markers tested won’t change and results will remain the same if you do decide to retake the test. In terms of testing DNA, your DNA is the same throughout your entire life. This is a once-in-a-lifetime investment that takes away the guesswork when it comes to dieting and exercise.

SkinCare & Healthy Weight: Your results will arrive 5-6 weeks after sample submission. Sensitivity: Your results will arrive 7-8 weeks after sample submission.

DNA testing can take a relatively long time because it involves multiple steps, each of which can be time-consuming. We want to ensure that you get accurate results with the best treatments and/or routines most suitable to what your genes tell you. Thank you for your patience!

We will be sending you an email with your results attached.

Skin Care DNA is a scientifically-based DNA test that utilizes the latest scientific research to examine 28 genetic markers (SNPs) in 7 categories associated with skin aging. Our DNA test is one of the most accurate on the market, giving you peace of mind when it comes to understanding your unique skin health. However, it is important to note that this test should not be used as a substitute for professional medical advice. While the insights gained from our test can be helpful, we always recommend consulting with a dermatologist or other healthcare professional before making any significant changes to your skincare routine or medical decisions. Your health and well-being are our top priority, and we are here to support you on your journey to healthy skin. Healthy Weight DNA has a high level of accuracy. The test analyzes specific genetic markers related to weight management, including food and nutrient metabolism, exercise response, and weight loss ability. The results are based on the latest scientific research and are compared to a database of thousands of genetic markers. However, it's important to keep in mind that genetic testing is not a guarantee of weight loss success, as weight management is influenced by multiple factors, including lifestyle and environment. It is always recommended to consult with a healthcare professional before making significant changes to your diet or exercise routine. Food and Pet Sensitivity Test is accurate as analysis includes over 30 genetic markers (SNPs) that have been shown through external research to be related to sensitivity within each test category (for example, Gluten). The number of SNPs tested varies by category.

On Our End We make sure samples are kept in a temperature and humidity-controlled storage before they are shipped to the US. On Your End To ensure sample quality, samples should be kept in a dry, cool area NOT under direct sunlight. They should also be kept in the paper envelope provided. Please don’t store your samples using plastic envelopes/containers to prevent molds from developing.

Our test results that are designed by medical doctors of DDC's laboratory provide our clients with comprehensive insights that empower them on how to make informed decisions on their health and wellness. However, you may still need assistance in executing these changed based on your current conditions and environment. SKIN CARE: While our skincare DNA test provides valuable insights, it's crucial to consult a dermatologist before altering your skincare routine significantly. While we predict potential outcomes based on genetics, skincare professionals understand your current skin condition better. Our test results should complement your dermatologist's findings, considering that skincare is influenced by both genetics and your environment. Consulting a professional ensures a comprehensive approach to your skincare needs. Checkout our website tab “Connect” to find recommended professionals for your journey. HEALTHY WEIGHT: While the insights gained from our test can be helpful and can help you take that first step towards a healthier life, it's essential to consult with a dietician, nutritionist, or fitness professional if you need further assistance on how to execute the recommendations on your results. Our results are supplementary, and future adjustments may be needed based on your fitness goals and current condition. Professional guidance ensures a tailored and effective approach to your well-being journey. Checkout our website tab “Connect” to find recommended professionals for your journey. SENSITIVITY: While our Food and Pet Sensitivity Test offers valuable insights, it's crucial to consult with an allergologist, dietician or nutritionist for diagnosis. Our results serve as supplementary information, and professional advice ensures a comprehensive understanding of your sensitivities and the best course of action for your well-being. Checkout our website tab “Connect” to find recommended professionals for your journey.

A Blood Test assesses your CURRENT condition, while a DNA Test examines your UNCHANGING genetic makeup. Since your DNA remains constant, the results from a DNA Test are one-time and predictive, offering insights that remain the same throughout your lifetime.